A STRONG BACK OFFICE
As a director of operations, maintaining a strong back office was a key priority of mine. Part of my daily workflow included reconciling sales, bookkeeping, inventory management, and staying abreast with the latest local, state, and federal laws that applied to our business. Maintaining a consistent and accurate record of my companies' affairs offered a solid operational backbone that would ultimately save us time and money.
RECONCILIATION & BOOKKEEPING
QUICKBOOKS
I personally have over 8 years of experience with working with Quickbooks, which I would use to account for both of my businesses' sales, keep track of inventory, reconcile credit cards and bank accounts, and to create financial reports.
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I am proficient with processing accounts payable, account receiveable, creating charts of accounts, entering sales receipts, purchase orders, creating items, item groups, processing bills, invoicing, reconciliation, and creating financial statements.
MULTI-SKU INVENTORY MANAGEMENT
INVENTORY MANAGEMENT
I have 8 years of experience with managing over 5,000 individual SKUS between two separate businesses and hundreds of vendors. It was my duty as operations manager to manage our supply chain, replenish inventory, track inventory, update and audit inventory, and establish pricing and profit margins.
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When purchasing components for items we fabricated ourselves, it was my responsibility to source and negotiate pricing on components, and establish retail pricing versus costs of goods sold based on research and analysis of competition and similarly sold products.
Applications that I would utilize to manage inventory, aside from Quickbooks.
TAXES & REGULATIONS
PAYING YOUR DUES
As the owner and operations manager, I was in charge of processing and maintaining an accurate accounting of state sales tax, payroll tax, and keeping up to date on local, state, and federal regulations pertaining to our business.
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QUARTERLY SALES TAX: Every quarter for eight years I was in charge of processing and remitting quarterly sales tax to the Florida Department of Revenue. I would utilize reports from Quickbooks, custom made in house Excel spreadsheets, as well as a third party application called Tax Jar to calculate what taxes were owed. Understanding the diverse range of sales tax collection and remittal as an online retailer is extremely important since you are required to tax customers not just in the state you have a nexus in, but you also have to collect proper county tax based on where you are shipping your product to in the state you are deemed to have a physical or economic nexus within.
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PAYROLL TAX: To lessen the burden of work, I would utilize Patriot Payroll software to handle all of our payroll tax needs. This software would handle processing and filing all of our 940's and 941's and provide the subsequent reporting as needed to stay in compliance with state and federal law.
BILLING
RECURRING BILLING
Maintaining seamless working order of our automated recurring billing system was a daily responsibility. We utilized a highly customized recurring billing system called Paywhirl which provided our subscription box members with a virtual portal to keep track of their Sabbat Box subscriptions and their payment history. Every day we would make sure that we were servicing customer inquiries pertaining to their accounts, verifying that we were meeting our sales quotas for the day, and also insuring that we were receiving payouts when they were due. This software integrated with both a third party payment processor (Stripe) and also integrated with our e-commerce provider Shopify.